Emergency Care

Unexpected things can happen to anyone and carers are no exception.  You may get ill, need hospital treatment for yourself or have an emergency family matter to deal with that means you’ll have to leave the person you care for a period of time.

If you have family members or close friends who can help cover for you while you’re unable to care then, with a bit of organising, you might find that this is workable for the period required.

However, if you’re caring for someone without the support of other people then Adult Social Services should be contacted to ensure that appropriate care continues to be provided should you not be available.

Social Care Services from the council are subject to a financial assessment and there may be charges depending on the financial means of the person requiring care.  However, there is always a legal duty for social services to assess and arrange care, even if the costs of this care would then be fully paid for by the person requiring care.

Enfield Carers Centre can also help for a short period of time if you have an emergency and no other form of support until the Adult Social Services support can be arranged.

We can provide up to 72 hours emergency replacement care (subject to availability) through our Homecare Team.  This emergency care is free of charge and subject to a discussion of the health needs of the person needing care.

To qualify for ECC’s free Emergency Care Service you must:

• live with your loved one
• register with Enfield Carers Centre
• agree to a discussion/assessment of your loved one’s health care needs

To discuss more about the process, call us on :   020 4519 2654 or 020 8366 3677.